Smart Dispatch

Send the right technician. Keep every job moving.

See who's available, assign the right technician, and keep your office and field team in sync.

Live technician status Faster assignments Office and field in sync
AVAILABLE TECHS5
ACTIVE JOBS12
CONTROL THE DAY IN REAL TIME

Know who can take the job before you make the call.

Give dispatchers one live view of the team, the work waiting, and the information needed to make confident assignments.

Live technician availability

See who is available, assigned, traveling, working, delayed, or ready for the next call.

Right-tech assignments

Match each job with the technician whose skills, location, and schedule fit the work.

Fast reassignment

Move urgent work or rebalance the day without losing customer or job details.

Routes and job timing

Understand where the team is headed and which appointments need attention next.

Complete job context

Send the address, issue, equipment, notes, photos, and service history with the assignment.

Office and field updates

Keep both sides of the operation current as jobs are accepted, started, delayed, or completed.

LIVE DISPATCH BOARD

Availability, assignments, and urgent work in one view.

Replace radio calls, whiteboards, and scattered messages with a dispatch workspace that shows what each technician is doing and what needs attention next.

  • See the team's real statusKnow who is available, en route, on site, delayed, or finished.
  • Prioritize urgent workKeep unassigned and time-sensitive jobs visible until they are handled.
  • Rebalance without confusionMove the assignment while all job details remain connected.
Explore dispatch
LIVE OPERATIONSMonday · 10:42 AM
All systems live
TECHNICIANS5 active
MAMike Anderson2.4 mi away · HVAC certifiedAvailable
SJSarah JohnsonArriving at ThompsonEn route
DMDavid MartinezAC repair · 38 minOn site
CLChris LeeFinishing installationWorking
JOB QUEUE3 waiting
URGENT · AC NOT COOLINGRobert Garcia 2.1 mi from Mike
Assign Mike
PLUMBING REPAIRWilson Residence 12:30–2:30 PM
Unassigned
MAINTENANCEDavis HVAC Tune-up 3:00–5:00 PM
Unassigned
BEST AVAILABLE MATCHMike Anderson

HVAC certified · 2.1 miles away

Recommended
Required skillHVAC repair ✓
Drive time8 minutes
Next openingAvailable now
Ready to dispatchSend the job, route, customer details, and notes to Mike.
THE RIGHT TECHNICIAN

Make assignments with the full picture.

Match the job to the right person using availability, qualifications, location, workload, and the customer's service history—not just whoever answers first.

Skills and qualificationsPut specialized calls in the hands of technicians prepared for the work.

Location and timingBalance response time with the rest of the technician's day.

Workload and job contextProtect existing commitments while keeping the right information attached.

OFFICE + FIELD

Everyone follows the same live plan.

Dispatch sees job progress and technician status while the field receives the schedule, route, customer record, equipment, notes, photos, and updates needed to finish the work.

Bring your team into Pro Suite
REQUEST TO COMPLETE

A faster handoff from the office to the field.

01

Receive the request

Capture the customer, property, issue, urgency, and appointment window.

02

Review the team

See availability, skills, location, and workload together.

03

Assign and notify

Send the complete job and route to the right technician.

04

Track to complete

Follow progress and keep the office, field, and customer updated.

READY TO RUN A CALMER DAY?

Give dispatch the live view your whole team needs.

Start a 14-day free trial and bring technician status, assignments, routes, and job updates into one operation.

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